[STCW] Crisis Management & Human Behaviour Training Course (MCA Approved)

Learning Topic: Safety

4.5 hours

Product code: #6325

$400.00 Excl. Sales Tax

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Description

The STCW code (section A-V/2, paragraph 4) states that any person with responsibility for the safety of passengers in emergency situations on board passenger ships shall complete Crisis Management and Human Behaviour Training in accordance with their capacity, duties and responsibilities. This course addresses the main factors to be aware of in a crisis and the key measures you should deploy, such as how you assess and respond to a crisis using the resources available; how you cope with the stress involved; how you control large numbers of passengers and how you communicate effectively with them and your crew members. These measures can be worked into your existing emergency procedures and practice, ensuring you are as prepared as possible should a crisis ever arise on board ship. On completion of this course you will receive a Certificate of Proficiency from Ocean TG powered by Videotel.

What you'll learn

Describe how to control the response to an emergency

Explain how to optimise the use of resources in an emergency

Define how to control passengers and other personnel during emergency situations

Describe how to establish and maintain effective communications

Explain the importance of shipboard emergency organisational procedures and drills

Course Contents

The course includes the following components.

  • Module #649.00 Crisis Management and Human Behaviour, Introduction
  • Module #649.01 Crisis Management and Human Behaviour, What is Crisis Management?
  • Module #649.02 Crisis Management and Human Behaviour, Controlling the Response to a Crisis
  • Module #649.03 Crisis Management and Human Behaviour, Human Behaviour in a Crisis
  • Module #649.04 Crisis Management and Human Behaviour, Controlling Passengers and Other Personnel During a Crisis
  • Module #649.05 Crisis Management and Human Behaviour, Establishing and Maintaining Effective Communications
  • Module #649.06 Crisis Management and Human Behaviour, Establishing Effective Shipboard Emergency Procedures and Practice
  • Module #649.07 Crisis Management and Human Behaviour, Assessment

Supporting Material

Download below:

  1. Course procedure and application form
  2. Crisis Management and Human Behaviour (Videotel) - documentation list

Prerequisites

There are no pre-requisites for this course

Regulations

STCW regulation V/2 paragraph 8 and Section A-V2 paragraph 4
MNTB Passenger Ship Courses Criteria, 1st edition

Approvals

Maritime and Coastguard Agency, the Marshall Islands Registry, Liberia Ship Registry

Acceptance

This course may be accepted by other maritime administrations. Please contact us for details.

Available In Languages

English